RCG’s collection services include, at no additional cost, our Performance Scoring Model to help you predict recovery. Your former residents can use e-payrent® to view information about their account and make payments using credit or debit cards.

 

Every account is thoroughly skip traced using our proprietary report that includes all addresses ever used to apply for credit, key collectability trade line information and property ownership scrubs. Once the former resident is located we proceed with a proven negotiation strategy. We collect the account the quickest way possible, whether that means taking monthly payments or filing a lawsuit and garnishing wages.

 

RCG mitigates your risk by being licensed nationally and continuously educating our staff through ACA International, NMHC, NAA and IREM.

 

Your entire staff will benefit from our web services that allow you to list accounts for collection, upload lease documents, request revisions and changes to accounts, notify us of new information/re-rent dates and request customer services. You will also have a suite of reports that will provide you with easy to read data about our performance, your portfolio and payment reconciliation.

 

Software integration is a costly proposition for most companies. That’s why we offer FREE MANAGEMENT SOFTWARE INTEGRATION. No matter what software you are using to manage your properties, we may be willing to eat the cost of integration with your system to allow you to take full advantage of your software’s power.